Our vision is to be a global centre to build capacity and advance knowledge on Digital Public Infrastructure
Our objectives are building capacity, creating and curating knowledge and designing communities of practice
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Capacity
Capacity-building for government and private stakeholders, to enhance their capabilities to design, establish and leverage DPI to drive policy and developmental outcomes
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Knowledge
Create and curate actionable research on DPI capacity building from the larger ecosystem of experts and practitioners.
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Community
Draw upon and build a community of experts to create and support champions of the DPI approach within government.
Our Latest Capacity-Building Course
DPI Academy, in collaboration with the Department of Agriculture, Government of Maharashtra, conducted a one-day course at YASHADA for senior officers on applying Digital Public Infrastructure (DPI) and Artificial Intelligence (AI) in agriculture. Led by J. Satyanarayana and experts from across the ecosystem, the programme explored how responsible use of DPI and AI can address challenges faced by farmers and drive innovation. The course covered DPI architecture, agentic AI, real-world applications, and pathways for future innovation with safeguards to strengthen Maharashtra’s agricultural transformation.
Understanding UPI through User Experience: Insights from the Ground
Nearly a decade on, UPI powers 83% of India’s retail digital transactions, processing over 185 billion payments in FY 2024–25. Based on fieldwork in Maharashtra and Bihar with 4,800 users, non-users, and small retailers, this report offers ground-up insights on financial inclusion and Digital Public Infrastructure (DPI). It finds high adoption among smartphone users, awareness gaps among non-users, and highlights both the convenience and risks of a frictionless system—exposing issues like scams and weak grievance redressal. Using a user-centric lens, the study situates UPI within India’s wider DPI ecosystem and raises key questions on sustainability, safeguards, and governance in digital payments.
Recommended Reads
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The Economics of Shared Digital Infrastructures: A framework for assessing societal value by David Eaves, Beatriz Vasconcellos, Diane Coyle, Sumedha Deshmukh
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Digital Public Infrastructure and Development: A World Bank Group Approach
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India's National Urban Governance Platform by Jordyn Fetter and David Eaves
Join our Community of Practice on Digital Transformation
Join the Digital Transformation Community of Practice on Apolitical!
Connect with DPI and Digital Transformation practitioners and experts worldwide, exchange ideas, and collaborate with public servants to advance knowledge and implementation of DPI.
